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RentXPay Support Center

Have questions about integrating our APIs, connecting merchant accounts, or configuring webhooks? Our support team and documentation have you covered.

Merchant Account Linking

Step-by-step guides for connecting Paytm Business, PhonePe, and BharatPe merchant UPI accounts.

View Setup Guide →
API & Webhooks Integration

Learn how to create orders, verify payment status, sign payloads, and handle asynchronous events.

Browse API Documentation →
Testing in Sandbox

Simulate test payments, verify webhook signatures, and inspect logs using our interactive checkout demo.

Open Demo Simulator →
COMMON QUESTIONS

Frequently Asked Questions

Our autodetect polling engine processes incoming transactions typically within 1 to 2 seconds after the user authorizes the UPI pin on their mobile app (Paytm, Google Pay, PhonePe, BHIM, or Cred).

Payments go directly to your linked business merchant account (e.g. your Paytm Business or Bank UPI VPA). RentXPay does not hold your funds in escrow, eliminating settlement delays.

We dispatch webhooks with exponential backoff retries if your server responds with any non-2xx status code. Each payload includes an X-PayIndia-Signature or HMAC header so you can verify legitimacy.

Yes! Our multi-account routing module supports round-robin load distribution, priority failover, and active/passive switching to prevent account limits from blocking transactions.

Still need assistance?

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